Billing Terms

Billing Terms

Welcome to Eliane Mode!

These general billing conditions describe how Eliane Mode (“we”, “us”, “our”) processes orders and payments in France. By placing an order, you agree to the following terms.

Payment methods

Accepted payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • MasterCard
  • Shop Pay
  • Visa
  • UnionPay

Billing Information

Accuracy: You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions on our site. Please promptly update your email address and payment method information so that we can complete your transactions and contact you as needed.

Order confirmation and invoicing

  • Order Confirmation: After placing your order, you will receive a confirmation email detailing the items purchased, shipping method, and billing details. This email serves as your receipt.
  • Invoice: An invoice will be included with your shipment, detailing all charges, including shipping fees and applicable discounts.

Payment Processing

  • Authorization: By submitting your payment information, you authorize us to charge the specified amount to your chosen payment method. All transactions are subject to authorization and fraud prevention measures.
  • Failed Transactions: If a transaction fails or is declined, we will notify you by email. You will need to provide an alternative payment method to complete your order.

Disputes and Chargebacks

  • Dispute Resolution: If you have any problems with your order, we are committed to resolving them quickly to ensure your satisfaction. Please contact our customer service at info@elianemode.com
  • Chargebacks: Unauthorized chargebacks will be fully investigated. If a chargeback is found to be unjustified, you will be required to reimburse us for the chargeback amount and all associated fees.

For more information:

Company name: Eliane Mode

Company Name: EASYPICKED PTY LTD

Address: Unit 1/105 William Street, Condell Park, NSW, 2200, Australia

Email: info@elianemode.com

FAQ: Frequently Asked Questions

Phone: +61 404 204 364

ABN: 58 618 951 018

Contact form

Business days: Monday to Saturday

Opening hours: 9:30 - 19:00 (CET)

We strive to respond to your requests within 1 to 2 business days. Thank you for choosing Eliane Mode!